…… they are either faulty heat packs (as experienced on 4 separate shipments as they were ICE COLD upon arrival, which I notified Evan) or the Plants with the 72 Hour Heat Packs were activated DAYS in advance before being picked up by the Courier. I live within the same City as where OrchidMart is based/ships out of. The plants are picked up/dropped off on one day, delivered the next. I can’t see 72 hour Heat Packs dying within 24-48 hours….. something isn’t right, especially when it has happened on 4 occasions. I suspect activating them well in advance of even being picked up by the courier. I often get 2-3 day delivery of Live Fish/Aquatic Livery from other providers in the winter, and the heat packs are still warm upon arrival.
Additional Shipping Warmers Heat Pack (72 Hours)

