Preorder Tracking
Track live progress for every preorder collection below — any delays or special updates are noted directly on the card.
Looking for details on a specific order? Submit your order number below and our team will follow up by email.
Preorder Ongoing
Pre-selecting
Preorder Ongoing
Preparing Import
Intl Order Submitted
Waiting Permit
Flight Booked
Partially Arrived
Arrived
Ready for Dispatch
Current stage: Preorder Ongoing
Pre-selecting
Preorder Ongoing
Preparing Import
Intl Order Submitted
Waiting Permit
Flight Booked
Partially Arrived
Arrived
Ready for Dispatch
Current stage: Pre-selecting
Preorder Ongoing
Pre-selecting
Preorder Ongoing
Preparing Import
Intl Order Submitted
Waiting Permit
Flight Booked
Partially Arrived
Arrived
Ready for Dispatch
Current stage: Preorder Ongoing
Preorder Ongoing
Pre-selecting
Preorder Ongoing
Preparing Import
Intl Order Submitted
Waiting Permit
Flight Booked
Partially Arrived
Arrived
Ready for Dispatch
Current stage: Preorder Ongoing
![[Aug-Sept] TSG Special Preorder 26](http://orchidmart.ca/cdn/shop/collections/b650.jpg?v=1786188997&width=700)
Ready for Dispatch
Pre-selecting
Preorder Ongoing
Preparing Import
Intl Order Submitted
Waiting Permit
Flight Booked
Partially Arrived
Arrived
Ready for Dispatch
Current stage: Ready for Dispatch
Ready for pick up and dispatch - please arrange pickup or delivery with us.
Flight Booked
Pre-selecting
Preorder Ongoing
Preparing Import
Intl Order Submitted
Waiting Permit
Flight Booked
Partially Arrived
Arrived
Ready for Dispatch
Current stage: Flight Booked
Flight booked for Sept 28, 2026.
Pre-selecting
Preorder Ongoing
Preparing Import
Intl Order Submitted
Waiting Permit
Flight Booked
Partially Arrived
Arrived
Ready for Dispatch
Current stage: Flight Booked
Export permit issued; flight from Germany booked for October 3, 2026.
Needs Attention
Pre-selecting
Preorder Ongoing
Preparing Import
Intl Order Submitted
Waiting Permit
Flight Booked
Partially Arrived
Arrived
Ready for Dispatch
Current stage: Partially Arrived
First shipment from Taiwan has arrived; remaining items are arranging their flight and will be scheduled after TSG orders — expected end of September.
Ready for Dispatch
Pre-selecting
Preorder Ongoing
Preparing Import
Intl Order Submitted
Waiting Permit
Flight Booked
Partially Arrived
Arrived
Ready for Dispatch
Current stage: Ready for Dispatch
Ready for Dispatch
Pre-selecting
Preorder Ongoing
Preparing Import
Intl Order Submitted
Waiting Permit
Flight Booked
Partially Arrived
Arrived
Ready for Dispatch
Current stage: Ready for Dispatch
Ready for Dispatch
Pre-selecting
Preorder Ongoing
Preparing Import
Intl Order Submitted
Waiting Permit
Flight Booked
Partially Arrived
Arrived
Ready for Dispatch
Current stage: Ready for Dispatch
Pre-selecting
Preorder Ongoing
Preparing Import
Intl Order Submitted
Waiting Permit
Flight Booked
Partially Arrived
Arrived
Ready for Dispatch
Current stage: Arrived
Needs Attention
Pre-selecting
Preorder Ongoing
Preparing Import
Intl Order Submitted
Waiting Permit
Flight Booked
Partially Arrived
Arrived
Ready for Dispatch
Current stage: Waiting Permit
Delayed - CITES import permit taking longer than expected. New estimated arrival: mid to end of August.
Ready for Dispatch
Pre-selecting
Preorder Ongoing
Preparing Import
Intl Order Submitted
Waiting Permit
Flight Booked
Partially Arrived
Arrived
Ready for Dispatch
Current stage: Ready for Dispatch
Pre-selecting
Preorder Ongoing
Preparing Import
Intl Order Submitted
Waiting Permit
Flight Booked
Partially Arrived
Arrived
Ready for Dispatch
Current stage: Arrived
Dendrobiums & Others confirmed arrived; Paphs shipments received as scheduled. Organizing for dispatch.
Pre-selecting
Preorder Ongoing
Preparing Import
Intl Order Submitted
Waiting Permit
Flight Booked
Partially Arrived
Arrived
Ready for Dispatch
Current stage: Arrived
Arrived - dispatching in the coming weeks.
Ready for Dispatch
Pre-selecting
Preorder Ongoing
Preparing Import
Intl Order Submitted
Waiting Permit
Flight Booked
Partially Arrived
Arrived
Ready for Dispatch
Current stage: Ready for Dispatch
