Preorder Tracking
Track live progress for every preorder collection below — any delays or special updates are noted directly on the card.
Looking for details on a specific order? Submit your order number below and our team will follow up by email.
Preorder Ongoing
Pre-selecting
Preorder Ongoing
Preparing Import
Intl Order Submitted
Waiting Permit
Flight Booked
Partially Arrived
Arrived
Ready for Dispatch
Current stage: Preorder Ongoing
Estimated Arrival: End of September to mid-October.
Pre-selecting
Pre-selecting
Preorder Ongoing
Preparing Import
Intl Order Submitted
Waiting Permit
Flight Booked
Partially Arrived
Arrived
Ready for Dispatch
Current stage: Pre-selecting
Estimated Arrival: Late August to early Sept. Cyps will arrive in October.
Preparing Import
Pre-selecting
Preorder Ongoing
Preparing Import
Intl Order Submitted
Waiting Permit
Flight Booked
Partially Arrived
Arrived
Ready for Dispatch
Current stage: Preparing Import
Estimated Arrival: End of August to first week of September.
Needs Attention
Pre-selecting
Preorder Ongoing
Preparing Import
Intl Order Submitted
Waiting Permit
Flight Booked
Partially Arrived
Arrived
Ready for Dispatch
Current stage: Partially Arrived
Some items arrived damaged; replacements are being reordered, with new stock expected around mid-August.
Pre-selecting
Preorder Ongoing
Preparing Import
Intl Order Submitted
Waiting Permit
Flight Booked
Partially Arrived
Arrived
Ready for Dispatch
Current stage: Arrived
Cargo arrived August 4. Packages are being organized and will be ready to ship the week of August 9.
Partially Arrived
Pre-selecting
Preorder Ongoing
Preparing Import
Intl Order Submitted
Waiting Permit
Flight Booked
Partially Arrived
Arrived
Ready for Dispatch
Current stage: Partially Arrived
Ready for Dispatch
Pre-selecting
Preorder Ongoing
Preparing Import
Intl Order Submitted
Waiting Permit
Flight Booked
Partially Arrived
Arrived
Ready for Dispatch
Current stage: Ready for Dispatch
Needs Attention
Pre-selecting
Preorder Ongoing
Preparing Import
Intl Order Submitted
Waiting Permit
Flight Booked
Partially Arrived
Arrived
Ready for Dispatch
Current stage: Waiting Permit
Delayed - CITES import permit taking longer than expected. New estimated arrival: mid to end of August.
Ready for Dispatch
Pre-selecting
Preorder Ongoing
Preparing Import
Intl Order Submitted
Waiting Permit
Flight Booked
Partially Arrived
Arrived
Ready for Dispatch
Current stage: Ready for Dispatch
Ready for Dispatch
Pre-selecting
Preorder Ongoing
Preparing Import
Intl Order Submitted
Waiting Permit
Flight Booked
Partially Arrived
Arrived
Ready for Dispatch
Current stage: Ready for Dispatch
Ready for Dispatch
Pre-selecting
Preorder Ongoing
Preparing Import
Intl Order Submitted
Waiting Permit
Flight Booked
Partially Arrived
Arrived
Ready for Dispatch
Current stage: Ready for Dispatch
Pre-selecting
Preorder Ongoing
Preparing Import
Intl Order Submitted
Waiting Permit
Flight Booked
Partially Arrived
Arrived
Ready for Dispatch
Current stage: Arrived
Final shipment arrived August 4. Packages are being organized and will be ready to ship shortly.