🌱 We're an import company – not a storefront or greenhouse. We have a small office to manage import, logistics, and delivery coordination. So please only visit us if you have a confirmed appointment. Thanks for understanding!

📦 Our team handles many different tasks and often works hard even after hours. We might be away on import trips or doing store maintenance, which can sometimes slow down our replies and order prep. 💚 We know how excited you are for your plants and how urgent shipping can feel. But for the wellbeing of our coworkers, we can't respond instantly outside of work hours or on weekends.

That said, we'll always do our best to answer your messages and ship your package as quickly as possible during our operating hours above. Thank you so much for your patience and kindness! 🙏

🌿 Local pick‑up: please let us know at least one day ahead – same‑day pick‑up isn't available. For our processing times, just check our Shipping Schedule.