📢Shop Announcement
About Us & Bare-rooted Plants
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We're an import company that specializes in orchids and holistic plants. We don't operate a greenhouse or grow plants locally — instead, we focus on providing import services for hobby growers and retailers. We bring in bare-root plants and ship them straight to you as soon as they arrive.
Bare-rooted Plants🌱
Due to import requirements, most of our plants are labeled as bare-root. This not only means the plants will arrive without pots or growing medium, but also that this group of orchids may experience common post-import and travel-related stress after arrival and require special treatment and care. We ask customers to pay attention to the bare-root label and product description. These plants may not be fully established or perfect specimens, and are typically sold as-is upon arrival. Learn more →
Bare-rooted Plants🌱
Due to import requirements, most of our plants are labeled as bare-root. This not only means the plants will arrive without pots or growing medium, but also that this group of orchids may experience common post-import and travel-related stress after arrival and require special treatment and care. We ask customers to pay attention to the bare-root label and product description. These plants may not be fully established or perfect specimens, and are typically sold as-is upon arrival. Learn more →
About our Products, Preorder and First time buyers
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🌿 Our core business is importing plants. Therefore, depending on the stage of the imported plants, our products are categorized into Preorder, Newly Landed, Fully Established, and Clearance. Here is a summary of what we offer — choose your stage.
| 🌱 Bare-Root Challenge Preorder |
📦 Fresh Catch Newly Landed |
🏆 Connoisseur's Choice Fully Established |
🩺 Rescue Zone Imperfect Clearance |
|---|---|---|---|
| Price 25% off |
Price 10% off |
Price Full price (no discount) |
Price 30% off |
| Grade Grade C – Bare-root Import |
Grade Grade B – New Arrival |
Grade Grade A – Established Premium |
Grade Grade D – Clearance / Rescue |
| Waiting Time A bit of waiting: 30–45 days after pre-order ends (subject to uncontrollable delays) |
Waiting Time Ready to ship: dispatches within 2–4 business days |
Waiting Time Ready to ship: dispatches within 1–3 business days |
Waiting Time Ready to ship: dispatches within 1–3 business days |
|
Suitable For
Advanced Growers
- Experts who understand the proper care and treatment of bare-root orchids
(These are imported orchids typically intended for nurseries to establish and cultivate before resale — you are buying at the same stage the pros do!) - Collectors who are exploring for rare finds and any weird and fun plants. Not suitable for: - Beginners who are new to growing, but are welcome to try with the understanding that extra care is needed. - Gifts or for direct retail resale. |
Suitable For
Confident Growers
- Growers with some experience who are comfortable acclimating new imports.
- Those who want to see the actual plant before buying. - A great middle-ground between preorder risk and established-plant pricing. Not suitable for: - Absolute beginners who have never handled a newly imported plant. - Gifts or immediate display without a short recovery period. |
Suitable For
Discerning Collectors & Gift Givers
- Those who want a plant that is ready to display immediately.
- Collectors who want the best specimen of a variety, with no compromises. - Perfect for gifts — arrives in beautiful condition, ready to impress. Not suitable for: - Bargain hunters looking for the lowest price. - Those who enjoy the challenge of rehabbing or growing from scratch. |
Suitable For
Rescuers & Bargain Hunters
- Experienced growers who enjoy the challenge of nursing a plant back to health.
- Beginners who want affordable practice material and are okay with imperfections. - Anyone who values a great deal over cosmetic perfection. Not suitable for: - Those expecting a flawless display plant. - Gifts, unless the recipient is a plant-rehab enthusiast. |
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Benefits
Be part of our import process!
- Enjoy our bulk group preorder discount at the lowest price.
- We share the risk — but also the surprise if the plants arrive with more growths, more mature, or in amazing condition, at no extra cost. - First selections — we pick the best to ship first. - Guaranteed allocation — your order is locked in, no rush. - First access to rare finds that often sell out here or outside the supply list. Note: Should a shipment arrive entirely damaged or the supplier cancel, we fully refund or offer substitute. |
Benefits
See what you're getting!
- Plants have landed, been unpacked, inspected, and potted up by us.
- You are buying a specific plant — not a blind preorder. - Balanced price: cheaper than fully established plants, with less risk than bare-root preorders. - We've done the first step so you don't have to. |
Benefits
Zero waiting, zero risk, zero effort.
- Fully acclimated and actively growing in our nursery.
- Strong root system with new growth — no recovery time needed. - Premium packaging for a memorable unboxing experience. - The very best specimens we have, reserved for this tier. |
Benefits
Save big, rescue a plant!
- Lowest price across all our stages for the same variety.
- A rewarding project — watch your plant bounce back with proper care. - Helps us reduce nursery waste; you get the deal, the plant gets a second chance. - All flaws fully disclosed upfront — no surprises. |
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Plant Condition
Sold as-is upon arrival
- Common bare-root issues may be present
- Quality & size unknown — we provide estimates based on supplier info - Expect 10–20% imperfections (leaf damage, dehydration) |
Plant Condition
Potted & pretreated, but still settling in
- Recently arrived, inspected, and potted
- We provide anti-fungal and pest prevention pretreatment - Overall healthy with minor cosmetic imperfections possible (5–10%) - Needs your care and attention and a short recovery period - May lose roots and bottom leaves due to post-import and travel stress |
Plant Condition
Turn-key perfection
- Acclimated and established in our nursery for weeks or months
- Strong, healthy root system with active new growth - Flawless foliage, cleaned and groomed - Shipped in pot with established media, roots undisturbed |
Plant Condition
Imperfect, but full of potential
- Noticeable cosmetic or structural imperfections clearly documented
- Issues may include: leaf damage, reverted variegation, leggy growth, minor root concerns - Needs extra care and a longer recovery period - Sold strictly as-is — what you see is what you get |
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Core Guarantee
- Live arrival — arrives alive or free replacement
- First-aid guidance — we walk you through early care - Quality check — we may cancel & fully refund if damaged or not as described - Cancel anytime before arrival, full refund |
Core Guarantee
- Live arrival — arrives alive or free replacement
- Extended warranty — if you follow our care instructions, we will provide an additional 14-day warranty - Communication before shipment — we will contact you if the plant is no longer in good condition before dispatch |
Core Guarantee
- Live arrival — arrives alive or free replacement
- 7-day satisfaction guarantee — if you're not happy, return for a refund (buyer pays return shipping) - Photographed and communicated before shipment |
Core Guarantee
- Live arrival — arrives alive, or full refund
- Sold as-is — no returns, no exchanges due to the nature of imperfections - All flaws are photographed and described honestly before listing |
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Value-Added Service
- First-aid treatment pack
- Bare-Root Growing Guide - Customer support |
Value-Added Service
- Anti-fungal & pest prevention pretreatment
- Additional care guide - Rooting powder available upon request - Customer support |
Value-Added Service
- Premium gift-ready packaging
- Extended care guide for long-term thriving - Customer support |
Value-Added Service
- Free rooting powder as requested
- Rescue Plan Guide (specific care tips for imperfect plants) - Customer support |
If you want to know more about our preorder process and how to place a preorder, please follow our instructions: About our Preorder.
If you are a first-time buyer or a beginner, please read the instructions before making a purchase.
About Shipping timeline, Preorder tracking & Pending orders
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In-stock items: When will my order be shipped? Please check our
Processing and Shipping timeline.
Preorder items: To find the estimated arrival date, please refer to the Preorder description or our Instagram. You can also check the Preorder Status Tracking.
Pending Orders: For any questions about pending orders, please reach out to us at info@orchidmart.ca.
Preorder items: To find the estimated arrival date, please refer to the Preorder description or our Instagram. You can also check the Preorder Status Tracking.
Pending Orders: For any questions about pending orders, please reach out to us at info@orchidmart.ca.
Requesting Plants
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Check our wishlist collection — we'll help you import the plants you're looking for.
Contact Us
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Instant Q&A
WhatsApp: Online Chat
WeChat 微信: Ev5006111
Email is always the best and most efficient way to reach us. Feel free to drop us a line, and we will reply within 1–2 business days.
WhatsApp: Online Chat
WeChat 微信: Ev5006111
Email is always the best and most efficient way to reach us. Feel free to drop us a line, and we will reply within 1–2 business days.
🕒 Hours of Operation – Summer Schedule
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🌱 We are an import company. We do not operate a storefront or a greenhouse – only an office to manage import, logistics, and delivery coordination. Therefore, please only visit with a confirmed appointment.
📦 Our team handles multiple roles and often works outside of regular operating hours. We may be away for import trips or performing store maintenance, which could cause delays in replying to emails and preparing packages.
However, we will do our best to respond to your messages and ship your package as soon as possible during our operating hours below. Thank you for your understanding.
🕘 Monday – Friday: 10am – 5pm |
Saturday, Sunday & Public Holidays: Closed
(After-hours self-pickup available by appointment only. Please notify at least one day ahead.)
Shipping status: --
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